Špecialisti v oblasti stratégie a rozvoja

Independently manage Academy programmes end-to-end, applying PM methodology in practice (project plans, stakeholder maps, milestone reviews, documented decisions), and drawing on guidance only where genuinely needed.Act as a trusted partner for Subject Matter Experts, internal stakeholders, and learners, owning structured status communication and reducing recurring queries.Create and maintain the process documentation and delivery frameworks the team relies on, and continuously improve core processes.Leverage AI and automation to improve operational and delivery efficiency.Specialisation: Learner ExperiencePartner closely with the Content team, the other Senior Programme Manager (Systems Architecture), and other relevant teams on:Shaping learner journeys and tailoring the experience to each learner persona's needs and preferences.Setting the engagement strategy and building the communications and nudges that lift registration, activation, progression, and completion.Improving content discoverability and the usability of Academy's learning environments (UX/UI), from navigation and course presentation to accessibility.Turning learner feedback and behavioural data into a prioritised Learner Experience roadmap, then coordinating delivery against it across Content, platform, and operations teams.